I do NOT recommend you work here, NOR do I recommend you bank with Citi if you have a business. Run, run far away. - Vice President Citi Employee Review

US Commercial Bank (CCB) employee here. TL;DR: I do NOT recommend you work here, NOR do I recommend you bank with Citi if you have a business. Run, run far away. Citi is a circus. Everything is broken (leadership, credit, client services, back-office, implementation, employee moral, etc.). Employees are resentful and unhappy—new leadership always finds a way to shaft employees on compensation/bonuses/performance—no matter how exceptional you were. Most importantly: clients despise the bank, so your personal reputation will be destroyed as you try to protect Citi… your efforts will also be in vain. Yes, ALL banks are broken in one way or another, but CITI is truly broken across the board.