Average - Personal Banker Citi Employee Review

1.0
May 11, 2023
Recommend
CEO approval
Business outlook

Pros

Citibank has a decent benefits package. 401k and vacation time off are good. However, because of short of staff in almost every branch, you never get vacation time off approved.

Cons

Citi does not provide a good training to their new hires. You have to learn and figure out everything on your own. Managers do not provide career guidance. My manager never approves my vacation time off and very much micromanages every minute of my life at work. The technology is very behind and systems are slow.

Explore other reviews about Citi

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

See reviews by: Helpful|Rating|Date|All