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      Massive bureaucracy - Mortgagage Consultant Citi Employee Review

      1.0
      Jun 3, 2010
      Mortgagage consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      pay was good for performance

      Cons

      massive entagled mess that cant service its clients. Its amazing this thing is still running! Management is inept at taking suggestions for improvement calling the status quo "the citi way" as an excuse not to change.

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      5.0
      May 3, 2026
      Equity research analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good atmosphere and great place to start your career and get mentors

      Cons

      Long hours and no work life balance which is ok

      3.0
      Jul 3, 2026
      Information security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule, supportive managers, opportunities

      Cons

      Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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