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      citi - Collections Representative Citi Employee Review

      1.0
      May 23, 2010
      Collections representative
      Recommend
      CEO approval
      Business outlook

      Pros

      alot of paid time off, enjoy working with peers. good hours!!

      Cons

      not very positive enviroment, no one knows whats going on, ever!!! you try your hardest but its never good enough for them. you fail your calls for the dumbest reasons!!!!!! no incentives ever, they make it to where you can never get incentives. you get to the point with this job, you want to give up.

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      5.0
      Feb 25, 2026
      Svp product
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, interesting work, opportunities

      Cons

      Long hours, commute, lay offs

      3.0
      May 4, 2026
      Fraud operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

      Cons

      Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

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