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      Citi

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      Citi reviews

      Benefits good... job will drive you insane. - Customer Service Citi Employee Review

      3.0
      May 14, 2010
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are good and the people i work with are great.

      Cons

      I work at a call center and it can literally drive you crazy. There alot of people that actually take prescription drugs in order to deal or leave on short term disability. Taking back to back calls for hours is just not enjoyable. Especially if the people you talk to are enraging and moronic yet make more money than you.

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      5.0
      May 3, 2026
      Equity research analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good atmosphere and great place to start your career and get mentors

      Cons

      Long hours and no work life balance which is ok

      3.0
      Jul 3, 2026
      Information security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule, supportive managers, opportunities

      Cons

      Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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