Treats their employees as poorly as their customers. - Customer Service Representative Citi Employee Review

1.0
May 30, 2014
Recommend
CEO approval
Business outlook

Pros

Good Benefits Nice Campus Handicap accessible

Cons

Peers and unit managers lack all professionalism. Company policies limit growth and opportunity. Over competition leads to a toxic work environment. If you want to feel unappreciated in a large company, with "good benefits" Citi is the place for you.

Explore other reviews about Citi

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

Very good atmosphere and great place to start your career and get mentors

Cons

Long hours and no work life balance which is ok

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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