Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged employer

      Citi reviews

      Never again - Customer Service Representative Citi Employee Review

      2.0
      Oct 22, 2009
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, Good training and support from the staff/

      Cons

      Too much stress, Constant changes in rules, unrealistic bonuses and unclear details about how to obtain these bonuses. not enough equipment for the number of staff.

      Explore other reviews about Citi

      5.0
      Jun 5, 2026
      Data entry
      Recommend
      CEO approval
      Business outlook

      Pros

      workk life balance is good

      Cons

      workk life balance is not good sometimes

      2.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

      See reviews by: Helpful|Rating|Date|All
      Related searches: Citi jobs | Citi salaries | Citi benefits | Citi interviews | Citi conversations
      Citi reviewsCiti Customer Service Representative reviewsCiti review