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      Life at Citimortgage - Service Officer II Citi Employee Review

      4.0
      Aug 29, 2009
      Service officer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Constantly busy and surrounded by overall great people that care about what they do. No one really bothers you and I like that about my job.

      Cons

      There is nothing bad to say.

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      5.0
      May 13, 2026
      Avp-software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Pretty decent benefits , but your exp is based on your team, and the lunch is pretty good

      Cons

      workload is pretty intense and with ai expect development to be rapid.

      2.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits (PTO, healthcare, etc.) for FTEs

      Cons

      Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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