Great Place to Work - Client Service Associate Citi Employee Review

5.0
Sep 12, 2018
Recommend
CEO approval
Business outlook

Pros

-Citi has a lot of people who make this place special -The large array of products and segments allow Citi to help many people inside and out with their financial needs

Cons

-There are some very manual parts of the business that could be automated -Compliance does not usually grant any exceptions even if it means clients are caught in the middle of red tape

Explore other reviews about Citi

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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