Lockbox Associate - Anonymous employee Citi Employee Review

2.0
May 15, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paid Time off, Paid Time off

Cons

This particular line of business doesn't not reflect the Citi that everyone speaks highly of. In the Lockbox environment the only thing you have is your Paid time off. Satisfying the client is all that matters. PLEASE STAY AWAY from lockbox. All the management should be fired for all the unethical things that occur at this location (6801 Colwell, Irving, TX.). 30 min lunches, you basically have to plead for a day off. Your hard work will not be recognize, only the boot lickers are recognized.

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2.0
Jun 12, 2026
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Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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