I love my line of work, just not the people who manage it. Very disappointed with Citi - Client Support Associate Citi Employee Review

2.0
Jun 13, 2008
Recommend
CEO approval
Business outlook

Pros

Company name recognition. Great place to learn how things are done. Citi is well known throughout the financial industry

Cons

No employee appreciation, slow to get compensation program finalized. Unclear procedures for servicing clients. Heavy favortism. Uneven salary ranges amongst colleague. NO comission even when fully licensed (it is a process ... 7 months and still waiting). Inadequate staffing.

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5.0
Mar 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good place as an intern

Cons

Have to travel to office no wfh

3.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great collaboration between work groups. There used to be room for advancement and diversity in the workplace.

Cons

Lack of job security for several years culminating in a layoff after nearly 3 decades with the firm. Like many places, benefits, raises, and advancement opportunities diminished over time as the firm decided to offshore roles.

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