Management team was abivalent towards new hires and offered no guidance to ensure success - AVP, Quality Assurance Manager Citi Employee Review

1.0
Oct 22, 2008
Recommend
CEO approval
Business outlook

Pros

The benefits were outstanding! 22 vacation days, and 12 "personal days" which were to be taken for any given reason...that along with 10 holidays -- astronomical!! They were very concerned with VOE, the Voice of the Employee. This was a new concept for me as I was surrounded by the mantra "VOC" Voice of the Customer and our bottom line was obviously tied to bringing in new customers and/or clientele. The Blue Ash facility is outstanding and a real plus to the community. I think they'll eventually make this facility the de facto Center of Excellence; but it will take time.

Cons

The management team in Long Island City was horrendous about assigning responsiblities, guiding new employee's or offering constructive feedback. I knew that I had made a mistake after just 3 weeks of accepting a job with them.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

workk life balance is good

Cons

workk life balance is not good sometimes

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits (PTO, healthcare, etc.) for FTEs

Cons

Everything else - Carousel of management changes - Vague and ever-changing role/job descriptions and associated metrics - The constant feeling that we're all about to be laid off but must "prove" our value in the meantime

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