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      Get your foot in the door and get out - Universal Banker Citi Employee Review

      1.0
      May 8, 2026
      Universal banker
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO and health benefits are very good compared to other banks.

      Cons

      Exploitative, to the point where schedules or regular work hours are not followed, forced to do other people's jobs without extra compensation. Forced to stay past your time constantly no matter what. You are treated like punching bag by customers and higher ups. Standing up for yourself and setting clear boundaries is seen as a threat.

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      5.0
      Jun 18, 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work, great benefits

      Cons

      None really, no complaints at all

      3.0
      Jul 3, 2026
      Information security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule, supportive managers, opportunities

      Cons

      Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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