good company - Customer Service Representative Citi Employee Review

4.0
Feb 16, 2026
Recommend
CEO approval
Business outlook

Pros

cared a lot about their employees in many ways, benefits are great, easy to move up and great opportunity to move to different positions. Flexible with time off.

Cons

nothing really bad to say

Explore other reviews about Citi

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Very laid back work env

Cons

Slow management and bureaucratic decision process

3.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work/life balance if you're on the right team.

Cons

Having a bad manager dictates everything about your job. You will see no upward mobility or compensation improvement if you are under a poor manager.

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