Great place to work, opportunities to advance are limited - Client Services Manager Cielo Employee Review

4.0
May 13, 2025
Recommend
CEO approval
Business outlook

Pros

The people are amazing and work is meaningful. Flexibility and work life balance are good.

Cons

The past few years have been lean and a lot of reductions in staff due to changing business environment.

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Cielo Response
1y
Hi, this is Jim Hall, Vice President of Client Services. I am pleased to see such positive feedback, especially from someone with a long tenure at Cielo, and I couldn’t agree more. I know what makes many of us choose Cielo are the people we work with each day, the diverse projects, and the clients we support. For your comment on advancement opportunities, I encourage you to discuss areas for growth with your leader to help you progress to the next step. Thank you for sharing your thoughts.

Explore other reviews about Cielo

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

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