Lack of Support and Inefficient Processes - Anonymous employee Cielo Employee Review

Hi, this is Cherice Schmidt, EVP – Client Services. Your feedback is greatly appreciated as it provides us with valuable insights for improvement. We take all reviews seriously, and it is disheartening to learn about the unsatisfactory experience you had with our organization. Every employee deserves to feel valued, supported, and empowered to perform their best, and it appears we have fallen short in your case. I would be interested in hearing more about your suggestion on improving processes and reducing manual tasks, as I'm confident this would benefit many of our employees. If you feel comfortable, please feel free to contact me directly at Cherice.Schmidt@cielotalent.com. We are actively working with our managers to equip them with the necessary tools to coach their teams effectively, build trust, and foster a supportive and inclusive working environment. This includes providing inclusive leadership training and implementing respect at work frameworks. While we cannot undo your experience, I hope that the steps we are taking will lead to meaningful improvements for our current and future employees. Thank you again for your candid feedback. It will undoubtedly help us continue to grow and improve as an organization.