Not the best but not the worst - Recruiter Cielo Employee Review

4.0
Sep 9, 2015
Recommend
CEO approval
Business outlook

Pros

Senior level management is encouraging engaging and inspiring. Senior level management really makes you feel like you are apart of something grand. Great motivational speeches.

Cons

Direct supervisors do not have the time to develop the team or train new employees. Most supervisors are over worked and understaffed leaving employees and clients unhappy.

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Cielo Response
10y
Maintaining happy clients and employees is of utmost importance to us, so thank you for sharing your thoughts!

Explore other reviews about Cielo

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

2.0
Feb 18, 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Remote work Work/Life balance

Cons

Layoffs every year and sometimes mutiple times a year (sometimes announced and sometimes quietly but teams talk). Have seen way too many good colleagues get let go to get back filled in a low cost geo that turn out to not work out. Every single day I dread getting a meeting invite from my manager or P&C that I'm being let go. Talking with others on my team and on other client teams, we all feel that way. No bonuses anymore. I dont think I've ever had more than 50% of my bonus in all my time here. Merit raises are low 1-3%.

3
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Cielo Response
3mo
Hi, this is Cherice Schmidt – EVP, Client Services. Thank you for your candid feedback and for your five years of dedication to Cielo. I appreciate you highlighting the positive aspects of our workplace flexibility, including unlimited PTO and remote work options. However, I am deeply concerned about the anxiety and uncertainty you're experiencing regarding job security and compensation. I want to acknowledge the impact that organizational changes have had on you and your colleagues. While we must make difficult decisions to remain competitive in our evolving market, we understand these changes affect real people and their families. Your feedback about compensation, particularly regarding bonuses and merit increases, is heard and valued. We regularly review our total rewards structure to ensure competitiveness, and your specific concerns about healthcare costs and merit increases will be carefully considered in our ongoing evaluations. The perception that there's inequity between leadership and staff compensation is concerning, and I appreciate you bringing this to our attention. We strive for transparency in our decision-making processes, and your feedback helps us identify areas where we need to improve both our communication and our practices. I would welcome the opportunity to discuss your specific situation and concerns in more detail. Please reach out to me directly at Cherice.Schmidt@cielotalent.com.
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