Great for college grads, but a dead end - Senior Talent Acquisition Coordinator Cielo Employee Review

3.0
Jan 6, 2015
Recommend
CEO approval
Business outlook

Pros

The people at Cielo (formerly Pinstripe) are amazing. I had the best co-workers, some that I still keep in touch with today. The company puts on fun events such as potlucks and costume contests, so they just really know how to make things fun. The vacation time is also more than you'd typically receive at other companies. It is easy to move around in the company and gain a lot of experience. Overall, a really great place to start your career.

Cons

Compensation. This is the sole reason I left the company after being there for 3 years. The pay just doesn't make sense. Employees in the same role/job title sometimes make more money, or employees who have been with the company for less time make more money, or you get promoted but they claim its a "lateral move" so you don't actually get a pay raise. I asked for more money and was told we would "re-visit" the topic at a later date but that never happened. My request for a raise wasn't ever entertained in the slightest. I would have been happy with even $1 more per hour, just something to show that I was valued and my 3 years with the company was getting me somewhere. When I left the company I received a very significant increase in pay for doing similar work. The company also tends to take on more work/clients regardless of whether or not they have the manpower to take on the work which leads to overworked and under paid employees.

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Cielo Response
11y
Yes, you’re right, we are going to mention that we regularly review our compensation and benefits packages to ensure that they are competitive within our industry and the markets we serve. But we’ll also share that we are glad you had a positive experience overall and are disappointed that salary alone led you to seek employment elsewhere. Thank you for taking the time to share your feedback!

Explore other reviews about Cielo

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

2.0
Feb 18, 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Remote work Work/Life balance

Cons

Layoffs every year and sometimes mutiple times a year (sometimes announced and sometimes quietly but teams talk). Have seen way too many good colleagues get let go to get back filled in a low cost geo that turn out to not work out. Every single day I dread getting a meeting invite from my manager or P&C that I'm being let go. Talking with others on my team and on other client teams, we all feel that way. No bonuses anymore. I dont think I've ever had more than 50% of my bonus in all my time here. Merit raises are low 1-3%.

3
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Cielo Response
3mo
Hi, this is Cherice Schmidt – EVP, Client Services. Thank you for your candid feedback and for your five years of dedication to Cielo. I appreciate you highlighting the positive aspects of our workplace flexibility, including unlimited PTO and remote work options. However, I am deeply concerned about the anxiety and uncertainty you're experiencing regarding job security and compensation. I want to acknowledge the impact that organizational changes have had on you and your colleagues. While we must make difficult decisions to remain competitive in our evolving market, we understand these changes affect real people and their families. Your feedback about compensation, particularly regarding bonuses and merit increases, is heard and valued. We regularly review our total rewards structure to ensure competitiveness, and your specific concerns about healthcare costs and merit increases will be carefully considered in our ongoing evaluations. The perception that there's inequity between leadership and staff compensation is concerning, and I appreciate you bringing this to our attention. We strive for transparency in our decision-making processes, and your feedback helps us identify areas where we need to improve both our communication and our practices. I would welcome the opportunity to discuss your specific situation and concerns in more detail. Please reach out to me directly at Cherice.Schmidt@cielotalent.com.
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