Company emailed us to tell us they were decreasing our pay - Senior Technical Recruiter Cielo Employee Review

1.0
Apr 3, 2020
Recommend
CEO approval
Business outlook

Pros

They are very good at sending out a mass email to notify their employees that they have been furloughed and/or had to take a mandatory cut in pay.

Cons

The bonus is never paid out. They took away the 401K match. And now they just cut our pay by 10% and notified us by a company wide email...not a phone call. Email.

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Cielo Response
6y
Hi, this is Greg Summers, President of North America. Like many organizations, the economic impact of COVID-19 has put us in the challenging position to make some temporary changes to our workforce. Our goal through the communications we’ve been sending over the past few weeks has been to be as transparent as possible, and to help our people understand that we’re all in this together. Like all companies experiencing the pace of change that we have for the past few weeks, the means of communication we normally depend on may not be viable. I know our managers did their best to get to everyone prior to the company announcement being sent, but I understand some were not able to connect with their team members in time. We’re doing our best to keep employees informed in a timely manner, and appreciate the way they have adapted during this unprecedented time. I encourage you to contact me or your leader to talk more about your experience. I’m available any time through Teams or at greg.summers@cielotalent.com.

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5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

Hiring takings weeks and confusing start

2.0
Feb 18, 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Remote work Work/Life balance

Cons

Layoffs every year and sometimes mutiple times a year (sometimes announced and sometimes quietly but teams talk). Have seen way too many good colleagues get let go to get back filled in a low cost geo that turn out to not work out. Every single day I dread getting a meeting invite from my manager or P&C that I'm being let go. Talking with others on my team and on other client teams, we all feel that way. No bonuses anymore. I dont think I've ever had more than 50% of my bonus in all my time here. Merit raises are low 1-3%.

3
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Cielo Response
2mo
Hi, this is Cherice Schmidt – EVP, Client Services. Thank you for your candid feedback and for your five years of dedication to Cielo. I appreciate you highlighting the positive aspects of our workplace flexibility, including unlimited PTO and remote work options. However, I am deeply concerned about the anxiety and uncertainty you're experiencing regarding job security and compensation. I want to acknowledge the impact that organizational changes have had on you and your colleagues. While we must make difficult decisions to remain competitive in our evolving market, we understand these changes affect real people and their families. Your feedback about compensation, particularly regarding bonuses and merit increases, is heard and valued. We regularly review our total rewards structure to ensure competitiveness, and your specific concerns about healthcare costs and merit increases will be carefully considered in our ongoing evaluations. The perception that there's inequity between leadership and staff compensation is concerning, and I appreciate you bringing this to our attention. We strive for transparency in our decision-making processes, and your feedback helps us identify areas where we need to improve both our communication and our practices. I would welcome the opportunity to discuss your specific situation and concerns in more detail. Please reach out to me directly at Cherice.Schmidt@cielotalent.com.
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