So many better options where you will be valued - Senior Recruiter Cielo Employee Review

1.0
Nov 21, 2016
Recommend
CEO approval
Business outlook

Pros

Ability to work from home, good vacation allowance. Good for junior recruiters wanting to get their feet wet and learn a new industry.

Cons

Perhaps other accounts are better managed, resulting in the positive reviews coming out on this site, but overall environment on this account has been one of frustration, stress and burnout, resulting in the extremely high turnover (Bristol-Myers Squibb account) - Leadership tends to over-promise results to the client, resulting in unrealistic fill goals set for recruiters. Feels very much like an agency environment, which is the opposite of the 'we become you' motto promised to both the Cielo team and client. - Homegrown contact management system is ineffective and time consuming which is directly linked to recruiters performance review, while client feedback is disregarded. If you are not entering resumes into this system on a regular basis, you will be downright harassed. - Constant turnover at the team lead level. Team leads not properly vetted or trained to perform in their roles. - In line with the last point, unprofessional management with supervisors sharing inappropriate information regarding other employees with teammates. - Compensation for recruiters is far under market (at least for life sciences industry)

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Cielo Response
9y
Thank you for sharing about your time with Cielo, and for sharing advice with our management team. We truly value input from our alumni and appreciate that your feedback contains actionable items for our leaders. We’re disappointed that your experience with us was not as you hoped and wish you the best in your career.

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5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management and WFH is nice

Cons

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3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

well established clients. Interesting projects; friendly coworkers

Cons

No bonus, no merit increase pay out over the last 4 years. They say they want to strenghten their customer relationships and allocate more to AI but this is the worst way to do it. If your team went above and beyond and secured continuing business the bare minimum is a small merit increase. Growth opportunities for high performing employees will bring you more business. There is nothing to look forward to aside from a paycheck and contract renewal every 6 months.

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