Great company but a few problems on the store level. Find managers who actually know how to write a schedule! - Crew Member and Kitchen Manager Trainee Chipotle Employee Review

3.0
Jul 8, 2014
Recommend
CEO approval
Business outlook

Pros

Lots of opportunities for advancement. If you have the time and dedication and are halfway decent at your job there is usually a chance to move up into management positions--and they treat their managers very well.

Cons

A few of the managers were not very flexible. I transferred to a different college and only got one option for a class schedule, so when the managers said I had to choose between work or school I chose school and was forced to quit.

Explore other reviews about Chipotle

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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