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Chipotle Reviews
Updated Jun 2, 2023
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Full-time, Part-time
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Found 15,811 of over 16K reviews
53% Recommend to a Friend
55% Approve of CEO
Found 15,813 of over 16K reviews
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Brian Niccol
3,022 Ratings
Pros
Cons
"There is a lot of work that needs to be done" (in 156 reviews)
"Might be too fast paced for some people" (in 500 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Ratings by Demographics
This rating reflects the overall rating of Chipotle and is not affected by filters.
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- Former Employee★★★★★Featured Review
Pros
Everyone there did a great job of being an actual team by constant open communication and teamwork. I was able to learn better communication and customer service skills. My managers also had very good communication and were very flexible and understanding. They proved that they care about there employees and are always willing to help resolve any issues.
Cons
Constantly greeting people by working on the front line became mentally draining pretty quick. I was not working in my field of interest either so trying to find joys in the job was difficult.
Continue reading - Current Employee★★★★★
Pros
Good experience for service industry, customer service experience
Cons
The store can be overwhelming in peak hours.
- Former Employee, more than 1 year★★★★★
Pros
The pay is very good
Cons
No remorse for serious call outs whatsoever
- Current Employee, more than 3 years★★★★★
I am looking for job.
May 16, 2023 - Anything And Everything in Burnaby, BCRecommendCEO ApprovalBusiness OutlookPros
I have heard alot about Chipotle. It's my dream job .I want to work at Chipotle.
Cons
No downsides are there .
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Some good people to work with
Cons
Lots of bad people to work with too
- Former Employee, less than 1 year★★★★★
Very demanding and they do not value your effort
Apr 18, 2023 - Crew Member in North Vancouver, BCRecommendCEO ApprovalBusiness OutlookPros
Free meals after shift and 50% discount. They pay tuition fees if you are a student.
Cons
Extremely high paced. Can't catch a breath and manager yelling all time to work faster. They make you feel that you are doing a terrible job
Continue reading - Former Employee, more than 1 year★★★★★
Tuition Reimbursement / Micromanagment
Feb 10, 2023 - Kitchen Staff in Vancouver, BCRecommendCEO ApprovalBusiness OutlookPros
As I mentioned if you are a student and you're willing to work and study and manage your bill. This is the type of job you are looking for. Once you manage to do the job it just becomes easier.
Cons
A lot of micromanagement and overstepping decisions between managers and supervisors. The reason: young [non-experience / low experience] employees that just follow company managing standards without leading a team. Also, they might be able to go home if they don't need you. They will find a way to play with your hours.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Benefits, Ladder-styled promotion chain; ability to work at any of the stores to take more hours.
Cons
Poor management, constantly shortstaffed, biased head of management, poor work environments. poor communication among staff
- Former Employee, less than 1 year★★★★★
Pros
They will schedule you long/extra hours
Cons
Extreme micromanagement and you will only be treated right if you are Filipino
- Current Employee★★★★★
Pros
Consistent work expectations, good team around you
Cons
Repetitive, un-realistic goals, lack of understanding, tough to move up
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Chipotle Reviews FAQs
Chipotle has an overall rating of 3.4 out of 5, based on over 16,121 reviews left anonymously by employees. 53% of employees would recommend working at Chipotle to a friend and 43% have a positive outlook for the business. This rating has been stable over the past 12 months.
53% of Chipotle employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chipotle 3.0 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.
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