Pros
Chipotle offers its employees every chance to grow and advance within the company. My managers were always very flexible and understanding, whether it was in regards to shift changes, emergencies, or having a strenuous shift that left you drained. I worked at two different locations, one in California and one in Texas. My crew members became close friends and my managers (at all managerial levels) fostered strong bonds while maintaining a healthy working relationship.
Cons
I think the worst part was the rude customers. At the Texas location we were right across from a university and from that you sometimes had the rude and entitled college student or adult come in. And at the California location the store was located in a wealthy business and residential area which meant the average customers that came in had a different view of customer service. You learn to perfect your rage smile.