Good people - bad Management - Manager Cengage Employee Review

2.0
Jul 16, 2024
Recommend
CEO approval
Business outlook

Pros

Good and kind people here.

Cons

Execs putting a ton of pressure to get to certain numbers to please investors with no true regard for employees. Culture is in a fearful place, nothing feels good enough or appreciated. Middle management feels like they're desperately managing up to please execs. Employees feel 100% dispensable despite the company running on their backs.

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Cengage Response
1y
Thank you for leaving a review about your experience. I agree with you that our people are our greatest asset. Our recent efforts in restructuring the business have been focused on reducing duplicative efforts in our businesses and establishing a shared services group. These efforts unfortunately mean we must make difficult decisions about our colleagues and teams. The changes we are making to our operating model will enable us to operate more efficiently and effectively, as well as invest further in the products and services that we provide to our customers. I understand that change can bring feelings of uncertainty, but my goal is to lead with transparency and create various opportunities for open dialogue. I appreciate your feedback as we continue to improve. Best, Michael Hansen, CEO 

Explore other reviews about Cengage

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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