Cengage Interview Questions | Glassdoor.ca

Cengage Interview Questions

Interviews at Cengage

291 Interview Reviews

Experience

Experience
64%
17%
19%

Getting an Interview

Getting an Interview
54%
21%
14%
4
3
2
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Cengage.

    Interview

    Since it was through a recruiter, it was very casual. It was basically a conversation about what I'd be doing day to day. A little about the programs I'd be dealing with.

    Interview Questions

    • Give me an example of when you faced some sort of adversity in a situation and how you handled it.   Answer Question

  2.  

    Internship Interview

    Anonymous Employee in Boston, MA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Cengage (Boston, MA (US)).

    Interview

    Two rounds of interview. The first round was a phone interview with HR for around 15 minutes. The second round was an in-person interview with the team you are applying for in their Boston office.

    Interview Questions

    • The usual basic questions like strengths and weaknesses.   Answer Question
  3. Helpful (2)  

    Enrollment Representative Interview

    Anonymous Interview Candidate in Murrieta, CA (US)
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3+ weeks. I interviewed at Cengage (Murrieta, CA (US)) in May 2020.

    Interview

    LONG but worth the read.

    First let me say I have well over a decade’s experience in sales and have been on both sides of many interviews as a candidate and in leadership.

    First of all, so many red flags. They played good cop/bad cop with me at the Ed2Go branch in Temecula.

    They wanted to role play with me, which IME is pretty hacky and I’ve only been asked to role play in interviews with Mickey Mouse companies in the past. What I take issue with is that you have zero training on the product or shadowing, and every sales approach is different. I’ve worked in medical, automotive, insurance, and finance. ALL have different approaches. I get that the exercise is about thinking on your feet, but get this:

    First I ID myself from ed2go, and BC (bad cop) says “never heard of them”, so I said oh perhaps you completed the form with Cengage, “never heard of them either.” So at this point I’m like “ok..” and he says “well I DID fill out a form with [unrelated third party website I’d have no way of knowing]”, and it just continued like that the whole time.

    Not only that but when I first opened the call he said he was busy, and then he wouldn’t let me close. I asked for objections and feedback (“do you have any concerns holding you back?” etc.), he wouldn’t give it. He just shut me down with “I’ll think about it” without giving me even a basic objection to overcome.

    Even the Mickey Mouse companies keep role playing fairly light and generally will allow you to close if you navigate the call with even basic proficiency. It’s really supposed to just be to gauge your tone, not to rattle your cage.

    Finally, he started asking me questions I’d have no way of knowing such as, “do the fees include the exam?”. Gee BC, I don’t know because I have zero product knowledge as this is our first interview and I wasn’t given any materials or anything, it’s a totally blind role play. And he even stopped me mid-sentence to correct me on something I had no way of knowing.

    Good cop said I did a great job keeping energy up and keeping the call moving etc. etc., so who knows.

    One of the questions I asked was geared to take their temperature on management style, to which I was informed (by BC) that they don’t want to have to “babysit” their people. I did two rounds of face to face interviews with them and BOTH times he made this abundantly clear to me. It just felt so disrespectful to their staff, and forgive me for believing managerial support is a key factor for a successful sales team.

    Also when the interview was over, I asked if they had any concerns about me, and BC stated that they allotted 30 minutes for the interview (which in the calendar invite they sent me was a full hour), and that we’d been talking for 59 minutes and need to wrap it up. He stated that if they didn’t like me, we wouldn’t be talking, but I let the interview run long with too many questions.

    I did end up making it to the final round and receiving an offer but ultimately turned it down. I don’t think I could work for BC. I’ve spent half my career in leadership, and I base my management style off of how I thrive: positivity, enthusiasm, support, and encouragement. Everything about my two interviews screamed “run away”, but I was dazzled with the company’s excellent reputation, good benefits, solid base pay, well-adapted COVID-19 approach, working from home, and decent first year OTE.

    I will say that the internal recruiters in the MA office were very professional and pleasant, as well as the good cop the ed2go manager with seniority in the Temecula office. Unfortunately BC just really rubbed me the wrong way. I have had a handful interviews in the past where they tried to play Mr. (or Mrs.) Tough Guy/Gal. I get that it’s supposed to test your stress response but I just wholeheartedly disagree with this approach.

    Also as some other posters pointed out, the process took forever. In this case due to a personnel change, however it was 3.5 weeks between interviews and I was ghosted even after sending emails to the appropriate parties asking for an update twice.

    Interview Questions


  4.  

    Inter Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Cengage.

    Interview

    Technical and management based questions. On-site interviews. Interviewers look for your experience and confidence and how much you can blend in with the team. What is your take on difficult situations.

    Interview Questions

    • My past experience with an unavoidable situation (Both a technical and management example)   Answer Question

  5.  

    Digital Marketing Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Cengage.

    Interview

    I saw the position on indeed and applied. I heard back a couple of days later to schedule an interview. I had a 2 hour interview with different members of the team. About 2 weeks later I had a phone interview, and a week after that I was offered a position.

    Interview Questions

    • Basic interview questions. Tell me about yourself, why are you qualified, etc.   Answer Question

  6.  

    Senior Development Editor Interview

    Anonymous Interview Candidate in Boston, MA (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ months. I interviewed at Cengage (Boston, MA (US)) in January 2020.

    Interview

    It's still ongoing! It started before Thanksgiving. I had about four Zoom interviews, they brought me to Boston a month ago, but still no word! I assume they don't want me and I've given up hope of ever hearing from them. I currently work for a rival publisher and we are encouraged to move the interview process along more smoothly. It seems a bit rude to leave potential hires on hold for so long without a single yay or nay.

    Interview Questions

    • How have you handled failure?   1 Answer

  7.  

    Senior Software Developer Interview

    Anonymous Employee in New York, NY (US)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    The process took 5 weeks. I interviewed at Cengage (New York, NY (US)).

    Interview

    Company made me wait 1 month after giving me verbal offer then revoked the offer. Really bad experience , pretty sure they juggle candidates to allow their best pick gets the offer and 1st days.

    Interview Questions

  8.  

    Strategy Co-Op Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Interview

    Phone interview followed by in person meeting with two members from the team. My phone interview was a very basic outline of my previous experiences and why I want to work at Cengage. The second interview I was presented with a number of various case studies and an extension of my phone interview.

    Interview Questions


  9.  

    Designer Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Cengage.

    Interview

    Initial interview was over the phone for about 30 minutes. Talked about my portfolio and my experience. He explained what the company does and asked if I would be okay with doing mainly print designs.

    Interview Questions


  10.  

    Director Interview

    Anonymous Employee in Boston, MA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Cengage (Boston, MA (US)).

    Interview

    My interview process moved very quickly, about one month from first phone call to verbal offer. It was overall a smooth and seamless experience and the emphasis was equally on my skillset being the right fit for the job as well as my personality being the right fit for the team and the company, which I appreciated.

    Interview Questions


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