Rollercoaster of hiring, then layoffs. Constant focus, refocus, rebranding. Makes you dizzy. - Sales Representative Cengage Employee Review

Thank you for taking the time to leave a review about your experience. I understand, and even agree with, your frustration regarding roadblocks and complexity, our primary objective with the recent changes is to at enhance efficiency, streamline our processes, and create greater simplicity across the business. Like every company in a competitive market, we sometimes must make difficult decisions that impact our teams. We truly value our employees and their contributions, and these decisions are not easy. I believe that this evolution in the way we work will eliminate many of the complexities and challenges our business faces, and ultimately strengthen our business overall. To your comment on First Fridays, providing a forum for individuals to ask questions and express their views is critical to a healthy culture, as transparency and candor are core tenants of our ethos. That said, we all must approach these conversations with respect and understanding for all viewpoints; that is something as a leader I strive to instill as part of these conversations. Best, Michael Hansen, CEO