Great environment - Enrollment Representative Cengage Employee Review

5.0
Aug 10, 2023
Recommend
CEO approval
Business outlook

Pros

I have learned so much regarding online education and all there is out there to be offered. This company has been very helpful and accommodating to the difficulties that I have had over the two years I have been here. Great benefits, helpful coworkers, and being able to work remotely truly help me have a job and family. Plus I enjoy the idea that we are making a difference in the world one person at a time.

Cons

Sometimes working remotely can be lonely but it is what I need.

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Cengage Response
2y
Thank you for taking the time to share your perspective. I am pleased to hear that you have found our organization to be helpful and accommodating. We take pride in fostering a supportive work environment where every employee feels comfortable bringing their whole self to work. I understand that working remotely can sometimes feel lonely, and we appreciate your honesty in acknowledging this aspect. We continuously explore ways to enhance remote collaboration and ensure our employees feel connected and supported, even when physically apart. Thank you for your feedback as we continue to improve. Best, Jeri Herman, CPO

Explore other reviews about Cengage

5.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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