People and Customer Focused - VP Sales Cengage Employee Review

5.0
Feb 7, 2023
Recommend
CEO approval
Business outlook

Pros

Great culture, customer focused, invested in people and product development.

Cons

The market has challenges that Cengage is addressing thoughtfully, but the pressures on enrollment and affordability are real.

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Cengage Response
3y
Thank you for taking the time to leave a review about your experience working here. It’s great to hear positive remarks about our culture and customer-focused approach. I agree that the education market provides unique challenges. I believe that we must embrace change to remain competitive. As we continue to evolve, the needs of today’s learners will continue to guide our transformation and strategic vision. Thank you for your more than 10 years of service. Feel free to reach out to me with more ways that we can support our employees. Best, Michael Hansen, CEO

Explore other reviews about Cengage

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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