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      Cengage

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      Cengage reviews

      horribly deceiving - Maintenance Mechanic Cengage Employee Review

      1.0
      Oct 5, 2019
      Maintenance mechanic
      Recommend
      CEO approval
      Business outlook

      Pros

      they are very considerate to employee needs when it comes to things like needing to take off for family issues and such.

      Cons

      they don't deliver on any promises they make.massive incompetence in a multitude of leadership roles across all three shifts.the pay scales between departments is incorrect for the the job titles the employees are given.there is nothing in writing explaining how to train or educate yourself or others on how to advance in the company besides the obvious favoritism scam you see in the truly awful places to work.there are even currently several rumors of explicit and clearly tolerated racism among the third shift staff.they continue to hire new people at higher wages than the current employees are being paid while simultaneously mandating the current employees to train the new people.

      avatar
      Cengage Response
      6y
      As the head of our Independence office, I appreciate your raising these concerns. I would value the opportunity to discuss the issues you’ve raised – particularly the reported third shift behavior that runs so counter to our values. We have zero tolerance for racism and take even rumors quite seriously. I will look into this immediately, but please feel free to contact me directly. -- Joe Steffney, SVP, Supply Chain and Logistics

      Explore other reviews about Cengage

      5.0
      Mar 28, 2026
      Content specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Total rewards, time off, great people and culture

      Cons

      Lots of changes and uncertainty at times

      3.0
      Jun 4, 2026
      Director of marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

      Cons

      The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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