It Can't Get Any Worse - Senior Sales Representative Cengage Employee Review

1.0
May 14, 2012
Recommend
CEO approval
Business outlook

Pros

Cengage goes through highs and lows like most publishing companies, but some of the pros are: 1. decent work/life balance, depending on who your manager is you will receive assistance when you need it. 2. flexibility and some autonomy regarding decision making 3. Great sales partners and specialists---very knowledgeable folks

Cons

1. Poor mid level management (District Manager/Regional Manager level) 2. Favoritism exists big time 3. Salaries are not commensurate with experience and expertise 4. Unrealistic sales goals and goals are received after the selling season is over

Explore other reviews about Cengage

5.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

10
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