Dysfunctional - Anonymous employee Cengage Employee Review

1.0
Apr 30, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great colleagues, compassionate, and hard working. They care about their products, students, faculty and education. There are people here with expertise, loyalty, and real passion for education.

Cons

Dysfunctional with all the layoffs, reorganizations, and silo mentality. I agree with many other posters- lots of bullying happening from management. One of the biggest bullies recently left, but the culture carries on. Those with experience are not respected and upper management does not want to hear from employees, change and direction comes from the top down. Employees are afraid to speak up at town halls in fear so ask leading questions to make them and management look good. The work load continues to grow, yet salaries do not. The office is depressing and everyone is in fear of losing their job-every day.

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3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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