Pros
I absolutely enjoyed working with everyone here; the people were fantastic. In each department I worked in, team members worked hard together towards a common goal; direct managers were even in the grind every day. The office culture was fun, too; strong camaraderie amongst employees, outside-of-work get-togethers, and longtime friends were an excellent benefit of working for this company. Flexible ability to work from home when needed. The industry is very interesting and engaging. Job itself was intellectually stimulating and I loved it.
Cons
Completely agree with other posts that upper management is out of control. The word "bully" has been used often in recent reviews, and I would agree some of the exec team members embody that. I left because I had seen too many people let go over the years, and others who left because they couldn't take the work load anymore. Morale seemed so low it was at a point of no return. Please, reward employees with loyalty to the company and many years in tenure - not just with, at the very least, more than a cost of living raise, but not by mass layoffs of tenured folks. Town halls are well-meaning, but don't really demonstrate that the executive team has any idea what's going on on the ground floor. Upper-middle level management seems too terrified about losing their jobs to properly lead, or properly support those below them. Unfortunately, to no fault of the company, the industry is rapidly shrinking, and Cengage is trying to adjust to it.