Heading for the cliff - Anonymous employee Cengage Employee Review

Thanks for your time on this. I'll first address your most important point, which is your comment on bullying. Bullying is unacceptable in any capacity; please speak to HR immediately if you experience or witness bullying anywhere in the company. It will be addressed. No one is or will ever be "targeted" as a result. Given the serious consequences of bullying to victims and survivors, this label cannot be used lightly. There is a world of difference between it and the experience of a culture where we challenge one another's ideas, demand personal accountability, and drive for results. Our Chief Product Officer expects a great deal from himself and from those around him. As his direct manager, I also see how passionately and unwaveringly he advocates for the well-being of his team and for many others in his capacity as an office Head of House. The transition we've undertaken is challenging. Let's together ensure that discussion is forthright, respectful and productive. In addition, retaining knowledge during times of transition is as important as being open to critique and new ideas. Based on your feedback, I will look into your knowledge transfer concerns further. In the short term, I requested a few numbers. Just under three thousand employees have a tenure of three years or more; roughly two-thirds of them have been here more than five years. That's rare in edtech, as the industry itself is so young. Many of our newest employees are on the technology side, where in less than four years, we've gone from a relative handful to 650+, not including our contracted software engineers. We need to continue to hire in this area. I value your point of view. I would welcome it if you would bring these perspectives into the appropriate discussions at your office and within your team. If you don't feel comfortable doing this, again, please speak to HR. You can always e-mail me directly too. Thanks