Sales Consultant - Senior Level Sales Consultant CarMax Employee Review

5.0
Jan 28, 2016
Recommend
CEO approval
Business outlook

Pros

Easy job and easy money. A lot better hours than a traditional dealership.

Cons

Managers who have no car sales experience or very little of it trying to coach employees who come from strong sales backgrounds is not productive. Nor are measuring performances on metrics alone and making judgments by looking at papers instead of seeing how sales people actually interact with their customers to make judgement calls to give valued advice and opinions.

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5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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