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CarMax

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CarMax

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CarMax Reviews

Updated Jan. 29, 2023

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Found 5,956 of over 6K reviews

3.8
70%
Recommend to a Friend
77%
Approve of CEO
CarMax President & CEO Bill Nash
Bill Nash
2,213 Ratings
Pros
  • "Best work/life balance you'll find at any dealership(in 169 reviews)

  • "Good company great benefits payswell(in 249 reviews)

  • Cons
  • "Work life balance could be a little better(in 201 reviews)

  • "Long hours sometimes but worth it(in 210 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about CarMax

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    Sales

    5m

    works at 

    CarMax

    I’m 21, I sell cars at Carmax, before this I sold cable door to door for then security systems door to doo. and now I’ve been here for a year and some change. On pace to make 75k but just got a bonus that should push me to 90-100k next year. What field can I move into that would push this number higher. I love talking to people and making them see the value in something and I wanna continue to grow.

    17

    17 Comments

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    Ratings by Demographics

    This rating reflects the overall rating of CarMax and is not affected by filters.

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    1. 5.0
      Current Employee, more than 10 years
      Featured Review

      Great Place to Work!

      Jun. 30, 2022 - Anonymous Employee in Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Tons of growth opportunities, great work life balance. I have worked in several locations around the US and at the Home Office and all of my managers have been invested in my growth and care about me as a person. Benefits are great and keep getting better. Very strong commitment to evolving with the current environment and with Diversity and Inclusion. Starting with CarMax you can expect hands on training to help you navigate your new role, would recommend to anyone!

      Cons

      Retail hours in the stores can be a lot

      1 person found this review helpful
    2. 5.0
      Former Employee

      software develoepr

      Dec. 6, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible, cool, and a lot of space

      Cons

      no cons for it so on

      Be the first to find this review helpful
    3. 5.0
      Former Employee

      Excellent workplace

      Nov. 10, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, culture, opportunity, training, results experience

      Cons

      There are no cons to this job unless you do not want to put in effort

      Continue reading
      Be the first to find this review helpful
    4. 3.0
      Current Employee

      Coach

      Aug. 8, 2016 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work hours and lovely work environment

      Cons

      Not enough staff on the floor. Always busy.

      Continue reading
      1 person found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      goood place to work

      Jan. 29, 2023 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good pay and good leadership

      Cons

      sometimes can be repetitive at times

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    6. 5.0
      Current Employee

      Awesome Company Great Team Morale

      Jan. 28, 2023 - Business Operations Lead 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule Good communication Great Leadership

      Cons

      Low pay Retail Hrs Bad communication between store and Call Center

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    7. 4.0
      Current Employee, more than 1 year

      Easy

      Jan. 27, 2023 - Customer Specialist in Mobile, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy work, not much anyone would have trouble learning and doing

      Cons

      Managers can ruin the whole experience

      Continue reading
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    8. 4.0
      Current Employee

      Great benefits

      Jan. 28, 2023 - Sales Manager in Winston-Salem, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and stock options

      Cons

      Long work hours. At least 50 hours

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    9. 4.0
      Former Employee

      Changes

      Jan. 28, 2023 - Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company culture was amazing. Good benefits.

      Cons

      The schedule was pretty brutal and the pay was lower than I think it should be

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    10. 4.0