Solid Company - Sales Associate CarMax Employee Review

4.0
Dec 25, 2010
Recommend
CEO approval
Business outlook

Pros

Great part-time gig, enjoy people I work with and the customers.

Cons

Pay - Unclear on how anyone in management can really explain how pay does not track with CPI changes and how the base can remain unchanged for almost 18 year?. A "contest" is NOT the answer to this topic. Better pay expense could in large part be recovered in reduced recruitment expenses and increase company productivity all at the same time!

Explore other reviews about CarMax

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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