Great Culture - Sales Manager CarMax Employee Review

4.0
Jul 26, 2015
Recommend
CEO approval
Business outlook

Pros

The people they attract to work in Sales are lots of fun to work with and the culture is casual. Lots of tools to get the job done, like fixed prices, great website and tons of training.

Cons

The managers seem stressed and overworked with mixed responsibility of selling cars and constantly "developing" people. The priority never feels like sales but more about what needs to be improved. The 'senior' managers are even worse, always traveling for meetings, always in meetings and always pointing out what needs to be better. I wouldn't want to be a manger.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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