Beware the efforts to make others comply. - Sales Manager CarMax Employee Review

3.0
Oct 8, 2010
Recommend
CEO approval
Business outlook

Pros

Fun work environment, casual dress, high quality people, great process. Very customer-centric vehicle selection and finance process. Excellent extended service product to sell.

Cons

Extremely politically correct, all references to your faith were discouraged. They say they have an open door policy but if you use the door bad things start happening to you.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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