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      CarMax

      Engaged employer

      CarMax reviews

      5 Years @ CarMax - Sales Manager CarMax Employee Review

      5.0
      May 17, 2022
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Benefits. I love all of the people that I have met over the years. Best Sales process in the business! Great leadership.

      Cons

      Pay structure for Managers, especially Sales Managers should be much higher. The roles and responsibilities are a lot to take on.

      Explore other reviews about CarMax

      5.0
      Mar 31, 2026
      Inventory associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Everything is great I love how it is ran

      Cons

      Everything is great the way it is

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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