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      CarMax

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      CarMax reviews

      Innovative and Supportive! - Senior Manager, Operations CarMax Employee Review

      5.0
      Mar 7, 2022
      Senior manager, operations
      Recommend
      CEO approval
      Business outlook

      Pros

      I have felt genuine support throughout my career at CarMax. My work matters to our customers and associates and that energizes me every day. There is a commitment to learning here - and that includes when it's not a good day. As long as I am doing our best and being transparent, I am supported in figuring out the right next steps and working hard to get to the desired results.

      Cons

      I do not have any cons to share.

      Explore other reviews about CarMax

      5.0
      May 3, 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      You are your own boss

      Cons

      Slow days can be demotivating.

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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