Wonderful job for someone who enjoys being outside and loves to stay active. - Inventory Associate CarMax Employee Review

3.0
Jan 19, 2015
Recommend
CEO approval
Business outlook

Pros

Great benefits for full time and part time employees. The professionalism is very high and a must, but at the same time very friendly. Teamwork plays a big part in all departments.

Cons

Pay could be slightly better. Work is very tedious but nobody acknowledges the fact the this position is extremely valuable and makes a huge impact on their overall goal, which is to sell a lot of cars. Managers are inexperienced and no nothing about the position that we host but yet they try by sharing their ideas about ways to "improve" our company and make it become more efficient. Advancement opportunities is very limited if they don't think your "trainable"; they will venture out, even if they have to pull someone off the street and train them to their "standards". Speaking of standards, the overall quality of our cars has dramatically decreased in my opinion. Everything is focused on numbers and the saleable target so the managers can get their bonuses.

Explore other reviews about CarMax

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

People first culture at carmax.

Cons

No cons are available at carmax

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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