Great place to work - Production Technician CarMax Employee Review

4.0
May 20, 2010
Recommend
CEO approval
Business outlook

Pros

Very good communication between management and employees. Management uses their best people to complete critical jobs. Very good equipment, maintained well and updated. Management responds to requests.

Cons

Management has trouble dealing with dead weight. Senior management is somewhat disconnected, although mid management is good.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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