Good money, poor management. - Sales Consultant CarMax Employee Review

2.0
Apr 14, 2010
Recommend
CEO approval
Business outlook

Pros

Commission job means you can really take off and make some good money if you are able to push the numbers of cars & warranties sold each month.

Cons

Unfortunately every car & warranty sale equals the same dollar amount for respective club level, no matter the profit margin on the vehicle for the company. So you really do hit a ceiling when it comes to making some serious money.

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5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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