CEO gets raise Sales Associate get pay decrease - Sales Associate CarMax Employee Review

2.0
Mar 24, 2010
Recommend
CEO approval
Business outlook

Pros

Carmax is a good place to work for part time sales people who either live at home or have a real job.

Cons

It is very depressing that Carmax raises that salary of its Ceo each year but at the same time refuses to to increase the sales comission, which stayed the same since 1993, Carmax changed the bonuses for sales people so they pay out less than they did in 1993. In reality every sales consultang got a hidden paycut. it is very annoying that the quality of the cars decreased and the main focus of the company is to teach sales consultants to sell through the flaws. Manager spent more time on training and development than on doing their job which should be helping sales people to help sell cars. the business office os more concerned about hteir coorporate numbers than to help sales people with solving problems. Carmax turned into a company over the last few years that focuses more on numbers and statistics than on business of selling cars.

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5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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