The company behind the company - Anonymous employee CarMax Employee Review

2.0
Feb 5, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay for managers is good, the job is pretty easy if you have patience

Cons

Anyone with a pulse can get hired, Constantly changing initiatives so no one ever gets a handle on anything, very poor quality associates, it is stated CLEARLY to salespeople that it is a comissioned-based pay plan then they spend their entire time whining, most of managements' time is spent hand holding incompetent associates who management is incapable of firing, a lot of people keep their jobs because they are "nice" and not good at their jobs, people do not get fired because they are "trying their hardest" ....is this pre-school? There are associates and managers aplently who do not deserve the paycheck they receive.

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5.0
May 3, 2026
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CEO approval
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Pros

You are your own boss

Cons

Slow days can be demotivating.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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