Very inclusive - Customer Experience Consultant CarMax Employee Review

4.0
Aug 6, 2020
Recommend
CEO approval
Business outlook

Pros

An inclusive environment for POC and lgbtq. The company is very open about BLM and we often have open discussions or “town halls” to speak on daily issues wether it’s about work or outside of work Great benefits

Cons

I wish i was able to change my schedule. I work 12pm to 9pm

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5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

a people driven company that sells cars

Cons

Inner network devloper compabalility is lacking

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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