Absolutely a Terrible Place to Work - Senior Sales Consultant CarMax Employee Review

1.0
Oct 13, 2013
Recommend
CEO approval
Business outlook

Pros

There was a time when you could make a decent salary....key point, there WAS a time.

Cons

Management is pathetic. That includes sales managers, LGMs, all the way up to the top. They roll out training after training after training after training all of which you are required to attend while it takes you away from being able to sell vehicles. Oh, and you are not paid for these mandatory training's and meetings even though you are commissioned and can't make money while you're sitting in some meeting room for a couple of hours a week.. If you complain, they will find a reason to "coach" you on something you're not doing. The LGM at my particular store is nothing more than a communist dictator. He treats his sales managers and sales associates like garbage. In turn, the sales managers treat the sales people like garbage also. Management doesn't respect you at this company. They look down upon you.

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5.0
Mar 27, 2026
Anonymous employee
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CEO approval
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Pros

Great company and great people.

Cons

Can’t think of any cons.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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