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      CarMax

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      CarMax reviews

      Horrible place to work - Sales Associate CarMax Employee Review

      1.0
      Sep 3, 2013
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The people that you work with

      Cons

      Horrible place to work. I do not understand that they cannot get rated highly. The only place I know that they treat there sales department like crap. This is why the turned around is high with sales and with managers.

      Explore other reviews about CarMax

      5.0
      Mar 31, 2026
      Inventory associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Everything is great I love how it is ran

      Cons

      Everything is great the way it is

      1.0
      May 31, 2026
      Customer experience consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

      Cons

      Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

      1
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