Don’t work for CarMax - Sales Consultant CarMax Employee Review

1.0
Jun 20, 2019
Recommend
CEO approval
Business outlook

Pros

You get a paycheck every 2 weeks

Cons

Management does not train you, your peers do. Management does micromanage you, while they are on Facebook, Instagram and Snapchat all day. They ignore you if you need help, unless you are a favorite, meaning a Presidents or Diamond club member. Club members can do anything, including steal sales and customers, with management backing them all the way. You don’t have a life. You have to live at the dealership to make money.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing benefits with 6% 401k matching and tuition reimbursement.

Cons

Highly reliant on the quality of management at the store location.

1.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

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