Dont do it! - Buyers Assistant CarMax Employee Review

1.0
Apr 17, 2019
Recommend
CEO approval
Business outlook

Pros

The Benefits package is great if you're a full-time employee

Cons

-Lots of Hours could be good or bad -Favoritism when it comes to hours and job duties -Never got payment or reimbursement for taking lunch after the 4th hour in California. -Never got to take any breaks in the year that I worked there, and was harassed if I was seen even getting water or using the restroom, after being out running around or pushing cars in the sun for hours. -Was followed and filmed on their cell phones by managers in the buyer's office while working, for as they said "to keep me in check" -Was written up for being 1 minute late and -Was accused of stealing company time and not working, when I told them to pull film or talk to sales, inventory, or shop techs that had seen me running around all day and it would prove my innocence they continued to harass me and never followed up with any proof. -New hires that had literally been there less than a month were given power over me and senior back lot and the raise that comes with it. Yes I was passed over after 3 other BAs had quit all within less than a month because of working conditions and I stayed... and gave all the best hours training and raises to the new hires that were less knowledgable. -When I wanted to quit peacefully with a two week noticed I was continually harassed and written up under false allegations to the point of almost being fired until I walked out and Said ENOUGH! -Do not work here unless you want to suffer, Worst job I've worked and I've had some bad ones

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

4.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

See reviews by: Helpful|Rating|Date|All